At PakistanGiftCentre. At relationshipsmatterstore. If for any reason you're not entirely satisfied with your order, we're here to help.

Damaged or Defective Items: If you encounter any damaged or defective items, do reach out to support@pakistangiftcentre.com right away. We will help you get the problem resolved as soon as possible and you will receive a replacement product, a refund or store credit.

Items that cannot be returned: Ineligible items include customized or made-to-order products, gift cards and perishable goods unless they are damaged or defective

Return Process How to initiate a return of defective products must be reported within 24 hrs after delivery, and you should contact customer support team support@pakistangiftcentre.com Immediately, we will send you instructions by email once the return is approved. Our support team is there to assist you with each and every step of the way.

Refund Processing: Any refunds will be credited back to the credit card or payment source used to make the purchase. It will depend on the refund processing time of your payment gateway on your account.

Please feel free to contact us at support@pakistangiftcentre.com if you have any queries about these terms. Our customer service representatives can always assist you.